EXCHANGE of Store Credit Only, (NO REFUNDS) Phone 1-307-760-2092 or E-mail firstname.lastname@example.org
There is a 21 day time limit from the day shipped on exchanges.
This shop will not except exchanges under the following conditions:
1) If not pre-aproved,
2) If you are beyond the 21 days from the store's shipping date
3) If Item(s) are not in Re-saleable condition
4) If sealed package has been open
5) The Item will be returned to you if the packace has not been pre-aproved.
The Customer pays for: Shipping and Handling cost in both directions on exchanges.
INSTRUCTION FOR EXCHANGES:
1. The Item must be accompanied by a copy of your Sale Receipt.
2. If you did not Register when you placed your order, you will need to register to receive your credit.
3. When you Exchange for credit is received, you will receive an E-mail letting you know that your Credit is available.
All Sales are final on the following Items:
Patterns & Books
Delivered Order! If the USPS, UPS, or FedEX has reported that your package has been delivereed and you cannot find the package. You need to contact your the company that your sent your package through. This shop is not responsible for your package after it has been delivered.
UNCLAIMED Mailed Order: If your package has been returned to my shop, you will be given a In Store Credit for the product, this can be applyed to your next order!
Your Signature required: Automatitally placed on order's over $50.00. If you do not wish to have a Signature on your order, at the end of your check out you can request not to have this service by using the Special Instruction box.
ADD-ON ORDERS: If you wish to add to your order just place another right away and leave a note to combine your order's. Shipping will be re-ajusted when on finial processing.
FYI: You should Order Brown Sheep Sample Color Cards for true colors
Warehouse Orders are ordered by this Woobee KnitShop from the distributor or manufacture. WAREHOUSE ORDERS TAKE 1 to 4 weeks before they are sent to my shop. Warehouse order are when you cannot find the color or the number of skeins from the instock products. This should only be used when you cannot find the yarn instock.
Back Order: Can take from 1 week to 4 months and you will receive an E-mail letting you know of the approximate time that the item will be on the Back Order.
Special Orders: are ordered by this Woobee KnitShop from the distributor or manufacture. These Orders are sold by the bag only. No returns or exchanges on these orders.
Products sold on the Woobee KnitShop Website are live and the number amount is automatically changed when an Item is purchased.
Warehouse Product Errors is an Item that has been discontinued before it is removed from my Website. When This happen your ordered Item will be canceled.
Disclaimer: The Woobee Knitshop or owner will not be responsible for any errors on this Website!