EXCHANGES ONLY, with a pre-approval from the shop (NO REFUNDS) 1-307-721-4080
There is a Three week time limit from the day shipped on exchanges. 
The exchanged Item or Item's must be the Original Product in the same physical and Re-saleable condition plus package products must not open. Any items not in Re-saleable condition or open packages will not be excepted.

NO RETURNS or EXCHANGES ON: 
Patterns 
Cone yarn 
Blankets 
Stuffed Toys 
Special Orders 
Sale Items
Clearance Items

EXCHANGES: 
The Customer pays for:  Shipping and Handling cost in both directions on exchanges.    
INSTRUCTION FOR EXCHANGES: The Item must be accompanied by a copy of your Sale Receipt.  
Write on the receipt the item you are exchanging in the same amount or more.  
On this SALE RECEIPT include your Credit or Debit Card information: 
Cardholder Name
Credit or Debit Card Number
Expiration Date
Card Security Code - ( last three numbers) plus name on card.

ADD-ON ORDERS:  If you wish to add to your order that you just placed on the Website please call: 1-800-721-4080 and give your Credit or Debit Card Information.

FYI: You should Order Brown Sheep Sample Color Cards or (Sorry all other yarns only have Color Copies and the are $1.00 per page: Copy will give a little closer color  than the monitor) to make sure you are getting the correct color of yarn.

Warehouse Orders are ordered by this Woobee KnitShop from the distributor or manufacture.  WAREHOUSE ORDERS TAKE 1 to 4 weeks before they are sent to my shop. Warehouse order are when you cannot find the color or the number of skeins from the instock products. This should only be used when you cannot find the yarn instock.

Back Order: Can take from 1 week to 4 months and you will receive an E-mail letting you know of the approximate time that the item will be on the Back Order.

Special Orders: are ordered by this Woobee KnitShop from the  distributor or manufacture.  These Orders are sold by the bag only.  No returns or exchanges on these orders.

Products sold on the Woobee KnitShop Website are live and the number amount is automatically changed when an Item is purchased.  

Warehouse Product Errors is an Item that has been discontinued before it is removed from my Website. When This happen your ordered Item will be canceled.

Disclaimer:  The Woobee Knitshop or owner will not be responsible for any errors on this Website!

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